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Wiley Online Library アクセス中断(12/3)のお詫び

電子ジャーナル「Wiley Online Library」で日本時間2020年12月3日(木)16時00分から22時10分頃にアクセスの中断が発生しました。ワイリー社から下記のとおりお詫びが届きましたので抜粋してお知らせします。

From: Wiley Customer Success Team
Date: Thu, 3 Dec 2020 22:45:52 +0000
Subject: Unscheduled interruption to Wiley Online Library

We wanted to reach out to you, as there was a period of access interruption to Wiley Online Library on 3 December (from approximately 07.00-13.10 GMT) - we are really sorry about this and for any inconvenience to you and your users. The outage was unexpected and stemmed from issues on a scheduled update to improve functionality. We are doing a thorough analysis to understand why it happened and hope to be able to smoothly release the update ASAP.

We know this isn't the standard of service you have come to expect from us and please be assured we're doing all we can to ensure we mitigate any risk of this happening again.

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